Shipping and Delivery Policy

Shipping and Delivery Policy

At Olevs Clock, we strive to deliver your watches quickly and securely. This policy outlines our shipping options and delivery timelines.

1. Order Processing

  • Orders are typically processed and dispatched within [Number] business days of payment confirmation.

  • Orders placed after [Time] on [Weekday] or on weekends/public holidays will be processed on the next business day.

2. Shipping Options and Delivery Times (UK)

  • Standard Shipping:

    • Cost: [Cost]

    • Estimated Delivery Time: [Number] to [Number] business days after dispatch.

  • Express Shipping:

    • Cost: [Cost]

    • Estimated Delivery Time: [Number] to [Number] business days after dispatch.

  • Note: Delivery times are estimates and may be affected by factors outside our reasonable control, such as extreme weather conditions or carrier delays.

3. International Shipping

  • We offer international shipping to [List countries or "most countries"].

  • International shipping costs and estimated delivery times will be calculated at checkout, based on the destination and parcel weight/volume.

  • Customs Duties and Import Taxes: For international orders, the customer is responsible for any customs duties, import taxes, brokerage fees, or other applicable fees imposed by the destination country. Olevs Clock has no control over these charges and cannot predict what they may be. We advise customers to contact their local customs office for further information before placing an order.

4. Order Tracking

  • Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. You can use this number to monitor the progress of your delivery.

5. Lost or Damaged Parcels

  • If your order is damaged upon delivery, please contact us immediately at support@olevsclock.com with photographs of the damaged packaging and product(s).

  • If your parcel is lost in transit, please contact us. We will investigate with the carrier and work to resolve the issue as quickly as possible.

6. Incorrect Delivery Address

  • It is the customer's responsibility to provide a complete and accurate delivery address. We are not responsible for orders delivered to incorrect addresses provided by the customer. Additional reshipping costs may apply.

7. Contact Us

If you have any questions about shipping or delivery, please contact us at: Email: support@olevsclock.com